Call us! (07) 3255 1130
/Delivery

Can I get a tracking number for my order?

By |2018-04-05T09:52:47+00:00March 2nd, 2018|

You should receive an email delivery notification with a tracking number when your order leaves the lab. If you have not received your delivery notification it may be that your order is not yet complete, the email has gone into your junk folder or your email address was entered incorrectly. You can find out the expected dispatch date for your order here or if you have any concerns regarding your delivery please contact us.

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What happens if my order arrives damaged?

By |2018-04-05T09:52:56+00:00March 2nd, 2018|

Please photograph the damaged packaging and damaged products and contact us as soon as possible. Every case is addressed individually and as quickly as possible by the staff and will be followed up with the delivery company.

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Can you deliver to a PO Box?

By |2018-04-05T09:53:07+00:00March 2nd, 2018|

If you select eParcel or Express post we can address your order to a PO Box. Couriers however, will not deliver to a PO Box.

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Do you offer a drop ship/plain packaging service?

By |2018-04-05T09:53:49+00:00March 2nd, 2018|

YES! Many of our Clients choose to have their orders sent directly to their customers. Their packages are sent with no reference to Streets Imaging and no invoices. To have your order sent 'drop ship', enter your Customers postal details in the shipping address section of the check out. If the shipping address is different to the billing address, your order will automatically be treated as a 'drop ship' order.

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